Why You Shouldn't Stop Serving: Service Industry Night
Whether you’re a restaurant, bar or hotel, providing exceptional service is crucial to your success. Unfortunately, many businesses overlook the importance of service industry nights. While this article will discuss the reasons why you shouldn’t stop offering service industry nights, it also shares tips on how to make the most of this special event.
What is a Service Industry Night?
A service industry night is a special event that you hold exclusively for employees of the same industry. In other words, you don’t hold a service industry night if you also offer a normal dinner or happy hour event.
For example, you might choose to hold a service industry night on Fridays when all your bar employees can get discounted drinks. Aside from making happy hour more affordable, you’ll also have an easier time attracting new customers, as most people won’t be able to visit on a busy weekend day.
The Benefits
- Better retention - As we’ve mentioned before, a frequent discount can help boost employee retention.
- Better customer satisfaction - Offering discounted service industry nights also helps you retain employees who are interested in service and hospitality. This can help reduce customer complaints and increase customer satisfaction.
- Higher profits - By running frequent service industry nights, you’ll significantly boost profits.
- More job security - By offering frequent service industry nights, you’ll help make your employees more comfortable with their jobs. This can in turn help you avoid staff turnover.
Conclusion
Serving food and drinks isn’t easy. However, when done right, it can be extremely rewarding. If you’ve ever worked in the service industry, you know just how valuable good service can be.
These days, there are many ways to boost your profits and increase customer satisfaction. However, few options exist that help you retain your employees and boost profits like frequent service industry nights do.
At the end of the day, if you really want to succeed in the hospitality industry, you need to offer your employees special perks and discounts. This is why we recommend holding service industry nights.






